Direct Debit for the Care industry

Collecting large recurring sums at scale requires a lot of time and resources. More and more care business owners are approaching us about streamlining their collections process, freeing them up to look after people.

Whether you are a care agency, a large or small residential care-home, or a day nursery, our Direct Debit and card payment platforms allow you to accept payments to suit your business. We have relationships with a range of care providers using our software to bring faster, easier collections and improved cash flow.

How we work with you

Over the last year, we’ve seen a huge growth in payments in this sector due to economic and demographic changes.

As well as the increased demand for care homes and home visits by care staff, there is a rise in holiday kids’ clubs, after-school clubs, nurseries and childminding services. Each of these businesses can benefit from a versatile and efficient Direct Debit and card payment system.

While you will need to arrange regular recurring payments for standard services, you also need to have the ability to vary your collection amounts as your fees and services change, as well as adding extra charges for things like haircuts, transportation, leisure activities or more. Direct Debit provides you with this flexibility.

Customer service is a big priority for us, and we tailor our solution specifically to your requirements. No two businesses are the same, and we’ll go over your needs to see exactly how we can bring benefits to your operation. Our efficient software gives you great functionality and access to data, and we’ll provide you with training and support to get the most out of it.

Setting up Direct Debit and card payment services through London & Zurich means, as well as getting paid quickly and on time, you enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

The smooth running of your payment collections is our priority, and your questions, problems and concerns matter to us. We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.