Direct Debit for Charities

The charitable giving sector is more competitive than ever and it’s important to ensure your donors can give to their chosen cause quickly, easily and securely.

Whether you’re setting up regular, annual or one-off donations by phone, face-to-face or through online forms, we can bring faster collections and improved cash flow. We can offer favourable rates to registered charities and provide hands-on training for your teams so you can get the most out of our online platform and easy donor sign-up process.

How we work with you

We understand most charity work operates on a voluntary basis and your organisation relies on the goodwill of people giving up their time to help.

We want to make it easy for your staff to register new donors and will equip them with training and support to ensure the signing-up process is as simple as possible. Our system also enables you to pause regular payments if a donor wishes to pause donations. You can still keep the authority to collect, making it much easier for you and them when they can donate again.

We know that the business of collections is not one size fits all. Most of your donations might be regular and recurring, but you might take larger donations annually, add membership charges or there might be surges of one-off payments around particular campaigns. Whatever your situation, we’re here to help.

Setting up payment services through London & Zurich means that, as well as receiving donations in a fast and timely manner, you can enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

We place a lot of weight on our personal approach to customer service and the smooth running of your payment collections is our priority. Building great relationships with our clients is important and we’re always at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.