Ecommerce

Overview

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There are more than 3 million eCommerce stores worldwide and growing. If you are one of them, we can help you look after your customers and provide a frictionless way to take payments.

We’ve seen first-hand how consumer spending habits are shifting year-on-year from physical to online and the abundance of digital-only products now available. Whether you are taking collections through your website, or selling through Amazon, eBay, or other platforms, our omni-channel software can streamline your collections, enabling quick and efficient payments.

How we work with you

As a business owner, you know cash flow is key. Your process needs to be slick, frictionless and easy to use for your customers, whether they pay by card or Direct Debit. Our efficient, robust, scalable platform offers omnichannel transaction reporting and great data visibility, enabling you to track, monitor and analyse your customer trends and spends. A goldmine to help you plan your future.

We’ll take time to understand your business and provide a bespoke service to suit your systems and volume of transactions, with almost unlimited potential to expand. We think a personal approach builds closer relationships and makes our customer service that much more effective, so we provide full training and a member of our team will be on the end of a phone if you ever have an issue.

Branded collections

Personalisation is vital in the eCommerce sector. We’ll make sure your brand name appears on your customers’ statements.

Secure data

As a Bacs Approved Bureau, we adhere to GDPR rules in managing all data, hold Cyber Essentials Plus certification an use measures like Multi-Factor Authentication (MFA) to keep payment data safe.

Payment data visibility

The central reporting suite means you can analyse all transactions made through all payment channels in one place.

Scalability

One size does not fit all. We’ll provide a solution that suits your needs, whether you’re a start-up web store or an established brand.

Consumer spending habits are changing year on year, and businesses need to become ever more savvy to online payments. Online payments via Direct Debit or card payments offer the versatility that businesses need.

Sam Pollard — London & Zurich

It's never been easier

Setting up Direct Debit and card payment services through London & Zurich means you enjoy all the other benefits of our service, as well as getting paid quickly and on time.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.