Direct Debit for IT and Software

We understand software firms work on a subscription-based model whereby companies licence your product and may need to add people and/or licences to the agreement as their circumstances change.

We make the process of adding new users and the extra payments, by Direct Debit or credit card, simple and straightforward for both you and your customers. And with our branded solution, the name appearing on your customers’ statements will be your business’s, not your payment provider’s.

How we work with you

We understand the challenges and demands an expanding company faces. You’ll have clients on a regular retainer, but as you carry out a stand-alone hardware refresh, a software update, or perform a consultancy, you may need to request a larger one-off payment in addition to their monthly fee.

With our system, the request and processing are done seamlessly so both you and your client hardly feel a thing.

As your company grows, handling payments manually is no longer viable. Your process needs to be slick, frictionless and easy to use. You’ll need an efficient, robust, scalable platform for your Direct Debits and card payments that enables you to track, monitor and analyse your customer payments and help you plan your future.

No two businesses are the same and neither are their Direct Debit or card payment needs. We work with you on a personal level to provide a bespoke service to suit your systems and volume of transactions. A member of our team will be on the other end of the phone if you ever have a question.

Setting up Direct Debit and card payment services through London & Zurich means, as well as getting paid quickly and on time, you enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

The smooth running of your payment collections is our priority, and your questions, problems and concerns matter to us. We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.