Direct Debit for the Property sector

Rent arrears can be a major headache for landlords and letting agents. Our market-leading software enables you to set up recurring and adjustable Direct Debits with your tenants, protecting your cash flow and your assets.

Our software can present a huge cost saving to letting agents thanks to its ease of reconciliation. With high data visibility, it’s much easier to notice cancellations or transaction problems, enabling you to act promptly. And our card payment systems are perfect for managing deposits or collecting other one-off fees.

How we work with you

Whether you are a single property landlord or multi-property concern, we understand the issues around collections and how they can impact on the service you provide to your clients and tenants. We can bring insight and expertise to how you handle collections, as well as give you the right tools to manage your assets.

Customer service is a priority to us, and we ensure the solution we provide is tailored specifically to your needs. Every firm has their own requirements, and we’ll work out exactly how we can bring benefits to your business. Our efficient online portal and central reporting suite offer great functionality and access to data, and we provide the training and support for you to get the most out of it.

The days of chasing late payments or waiting days for cheques or transfers to clear are over. We’re all about getting you paid on time, without having to handle cheques or cash and manually issue invoices or receipts. Being able to accept card payments and Direct Debits will ensure a smoother relationship with your tenants, and your money will arrive when it should.

Setting up Direct Debit and card payment services through London & Zurich means, as well as getting paid quickly and on time, you enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

The smooth running of your payment collections is our priority. We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.