Direct Debit for the Public Sector

We have over two decades’ experience in the customer payments sector and a partnership with a leading global software company. Our heritage and backing give us the credibility you need in a payment provider.

Working with many public sector organisations, we are familiar with handling recurring sums at scale, as well as varying, annual and one-off payments, and can bring a range of benefits to your organisation through our comprehensive and easy-to-use software.

How we work with you

Whether you are a large metropolitan authority or a diverse rural constituency, collecting payments is important to maintaining your services, and ease of payment will be a key factor.

We know what one size does not fit all, and can provide a Direct Debit and card payment solution that suits your needs and resources, whatever your size.

Cashless payments are used across a whole spectrum of public sector activity: taxes, utilities, rents, fines, hire fees, car parks, leisure centres and more. Our online platforms offer great functionality and data visibility, so you will be able to track, monitor, sort and manage all your receipts from a range of payment channels.

We take a personal approach to business, and a member of our support team will always be at the other end of the phone should you have any queries or issues. Customer service is important to us and we are happy to provide training for your staff to get the most out of our systems and software. Our efficient integrations will also enable you to integrate into public sector platforms and our API team will be able to help you every step of the way.

Setting up Direct Debit and card payment services through London & Zurich means, as well as receiving monies quickly and on time, you enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.